Reservation
The East Hotel Hangzhou
The East Hotel Hangzhou is located in Hushu South Road, close to the Beijing Hangzhou canal, the most beautiful West Lake, so you can easily visit Hangzhou; Drink tiger spring in the morning and Longjing tea in the evening to make you enjoy Hangzhou; Next to Hangzhou building, Wulin Yintai, the only step in Wulin women's Silk Street, let you buy Hangzhou happily; It's about 20 minutes' drive to the geometric center of the city station and the West bus station.
The hotel adopts intelligent cloud technology, so that you can experience the comfort, convenience and privacy of the hotel between coming and going. The exclusive guest room is made of Hangzhou silk and Egyptian cotton. In addition, it is equipped with West Lake Longjing and Hupao spring water, and free minibar drinks to make your sleep quiet and at ease. The 16 M2 dry wet separate bathroom is equipped with walk-in shower and tropical rain forest sprinkler, plus intelligent air conditioning system, so you can enjoy such a comfortable life.
Semi buffet breakfast, East caf é With carefully selected ingredients and prepared by chefs, all kinds of standard breakfasts can be presented, making you deep in the East caf é， Enjoy the local flavor of Hangzhou and all over the world.
Breakfast type: Western, Chinese
FAQs
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How far is the hotel from Hangzhou Xiaoshan International Airport?
The East Hotel Hangzhou is 27.3km from the airport.
Does The East Hotel Hangzhou offer airport shuttle service?
Yes, please contact us with flight number to arrange it after booking a room.
What are the check-in and check-out time at The East Hotel Hangzhou?
Check-in time is from 15:00, and check-out time is until 12:00 at The East Hotel Hangzhou.
Does The East Hotel Hangzhou have a pool or gym?
The hotel has a gym, but no pool. See details about other facilities on this page.
Does The East Hotel Hangzhou have a restaurant?
Yes, you could have a meal in the hotel.
Does The East Hotel Hangzhou offer internet or wifi?
Yes, please request it when you check in the hotel.
Does The East Hotel Hangzhou accept prepaid room charge?
Yes, please contact us after submitting a reservation.
Does The East Hotel Hangzhou accept credit card payments?
Yes, VISA Master AMEX JCB could be accepted.
How much is the breakfast at The East Hotel Hangzhou?
Each costs cny124 for extra breakfast.
How much does it cost to stay at The East Hotel Hangzhou?
The room prices is from cny613, but it may vary depending on your stay(e.g. dates, room type etc.).
Travelogue
I was hit by the top-notch service hidden in the details
This time, I came to Hangzhou to attend an industry salon and changed my itinerary to book The East Hotel Hangzhou. Originally, I only wanted to find a safe place to stay close to the venue, but after staying for three days, I was completely moved by the first-class service hidden in the daily life of this boutique hotel, which became the most comfortable business trip experience for me in recent years.
As soon as I dragged my suitcase to the hotel entrance, the doorman walked up quickly and not only took the suitcase with heavy industry information in my hand, but also helped me hold the computer bag that was about to slide down. When checking in, the front desk noticed that I had sneezed several times in a row. Before I could speak, they took the initiative to offer me a cup of hot Hangzhou chrysanthemum tea and smiled, saying that it looked like I had blown the cold wind of Hangzhou and had a cup of hot tea to warm up my body. Upon learning that I had to rush to the conference venue on the morning rush hour subway the next day, they not only helped me put the printed conference pass on a customized waterproof card holder and deliver it to my room in advance, but also arranged a wake-up call half an hour earlier than the scheduled time. They even thoughtfully stuffed a small packet of throat lozenges into my breakfast bag, knowing that I was going to give a presentation on stage and afraid that my throat would dry up.
On the second day of check-in, I accidentally left the portable hard drive containing important customer contact information in the negotiation area. I had prepared to spend most of the day searching for it through surveillance cameras, but in less than twenty minutes, the server in charge of cleaning the public area delivered the cleaned hard drive to my room door. She found this hard drive when she was tidying up her desk. She was afraid that I would be in a hurry and even delayed her own rotation time. She followed the check-in information all the way and even used sticky notes to stick the interface of the hard drive to me, afraid that dust would affect data reading.
What surprised me the most was the hotel's detailed service. I just casually mentioned at the restaurant the day before that I hadn't had the authentic Hangzhou osmanthus candy rice cake for a long time. The next day, for dinner, the waiter specially brought a small portion of the chef's homemade sugar rice cake and communicated my taste with the kitchen. They specially made a low sugar version and sprinkled fresh dried osmanthus to enhance the aroma. One night, I worked overtime until 1am and went downstairs to buy a bottle of water. The on duty manager in the lobby not only handed me free room temperature mineral water, but also gave me a small box of heated osmanthus lotus seed soup, reminding me not to drink too much ice when staying up late. His tone was familiar, like that of an old friend I had known for a long time.
The daily service of the hotel is also full of care. When the room cleaning lady sees my plan lying on the table, she will gently help me organize it and put it in the file rack, without casually flipping through my information. I know that I am used to drinking warm water from West Lake Longjing. Every time I clean my room, I will specially pour the cooled warm water into the tea set, and the temperature is just right for me to drink. Even before I left, I wanted to bring two boxes of local specialty Longjing pastry to my family. The staff at the front desk helped me contact a time-honored Dim sum shop that had been open for decades, packed it up strictly, and stuffed an ice bag to ensure that the pastry would not become soft.
At the end of my three-day trip, as I left with a full load of luggage, all the staff stood in the lobby, smiling and saying goodbye to me. Compared to many high-end hotels that rely on luxurious decoration to attract attention, the first-class service of The East Hotel Hangzhou is never a rigid process written in the manual, but a sincere consideration of every guest's subtle needs. Next time I come back to Hangzhou, I will definitely come back here again to experience the warmth of being properly caught.Show moreChoose this place to stay for business trips in Hangzhou, maximizing the comfort and efficiency of travel
This time I came to Hangzhou to participate in the e-commerce industry matchmaking conference, compared multiple business hotels in Qianjiang New City, and finally chose The East Hotel Hangzhou. I stayed for four consecutive days, visited the venue, met clients, and held project negotiations. The whole process was smooth and worry free, fully meeting all the core needs of business travel.
I walked a few hundred meters from Jianguo North Road Station on Metro Line 2 to the hotel. Dragging a suitcase filled with project materials, I didn't have to take any detours. As soon as I entered, the concierge took my backpack and quickly guided me to the business priority channel. In less than three minutes, I completed my check-in procedures. The front desk learned that I was going to the office building in Qianjiang New City for a meeting the next morning. They specially arranged for me to stay in a quiet room on a high floor away from the elevator, and even gave me a note indicating the route to avoid congestion during the morning rush hour. They clearly marked the locations of nearby American style stores that could quickly fetch ice, saving me a lot of time on strategy planning.
The design of the guest room is completely in line with the usage habits of business travel. The warm wooden decoration does not have a cold sense of business. The dedicated independent office area has a spacious desktop, which can simultaneously display all the project plans and cooperation contracts I have brought. Multiple fast charging interfaces are reserved around the desktop, and laptops, drawing boards, and power banks can be powered simultaneously without having to look for power strips everywhere. The intelligent control of the whole house is particularly considerate. When you walk to the door, the lights will automatically turn on slowly, without the need to search for switches in the dark. The ergonomic office chair has good support, and you won't have back pain or discomfort when organizing industry reports until late at night. The sound insulation of the room is particularly solid, and after closing the door, you can't hear the sound of traffic outside at all. You can sleep soundly even when you're busy in the early morning.
The hotel's supporting facilities cater to all travel needs. The 24-hour business center is always available to handle fax and document binding needs. I need to print dozens of English project manuals for conference purposes at the last minute, and the staff helped me organize and bind them in less than ten minutes. The small negotiation area provided by the hotel has an elegant environment. I have arranged with my partner to hold a small matchmaking meeting here. There is no need to find an external venue. The quiet and private space is especially suitable for talking about details. During the intermission, the staff had prepared freshly ground coffee and Hangzhou style small Dim sum in advance, and the whole meeting was smooth and decent.
The most surprising thing is its geographical advantage. It takes only ten minutes by taxi to reach the West Lake Cultural Square business district, and it only takes four stops by subway to meet customers in Qianjiang New City, so there is no need to waste time on commuting traffic jams. After a busy day's work, I took a taxi for half an hour in the evening to take a walk by West Lake, blowing the lake breeze and watching the lights on both sides turn on. The tension of discussing projects for days instantly dissipated. The hotel offers a wide variety of semi buffet breakfast options, with freshly made Hangzhou style snacks that are fresh and fragrant. Enjoy a hot bowl before leaving in the morning and stay energized throughout the morning while running errands.
The East Hotel Hangzhou does not have redundant fancy configurations, but it fully understands the detailed needs of business travelers. With appropriate service and excellent location, it provides a comfortable and worry free foothold for business travelers. Next time I come to Hangzhou to participate in industry events, this will definitely be my first choice.Show more
Tel: +86-571-88099999
Add.: 198 Hushu South Road, near Wenhui intersection (near West Lake Cultural Plaza Metro Line 1 and airport bus)